I’m happy to continue searching and need some guidance

Excellent. This knowledge base is full of articles crammed with advice and information and you will no doubt find one that answers your query in no time.

Here’s how to use our search engine to find your way through the articles.

Above and to the right of this script there is an oval search box with a picture of a magnifying glass on it. Take your cursor to it and type in the topic on which you want to find information and then press ENTER. 

You will then see a list of articles, which have some reference to your query if it is covered in this knowledge base. 

The more specific you are, the more the choice of articles is narrowed down.

For example. If you type in ‘I Can’t Start My Lawn Mower”. You will get a long list of articles including one with that name.

You can replicate this search by clicking here “I can’t start my lawn mower”

 As you will see, there are 12 articles which are relevant to the search, with the most relevant on top, i.e. “I can’t start my petrol mower”. 

If you have tried searching and you are still not satisfied or need further advice not covered in this knowledge base, please feel free to e-mail or, in the last instance, call our Customer Care Team.

e-mail: [email protected]

Tel: 020 3697 9432 (9am-5pm, Mon-Fri 9am-4pm Sat)