A Good Buy
Ordering was easy, delivery was swift. Item came well-packaged. Tiny glitch, in that the promised oil wasn't included, but MowDirect resolved this at once by apologising and immediately sending the missing oil to arrive the next day.
Excellent service - mistakes happen, but the measure of a company is how well they correct them. Full marks for customer service.
The chainsaw itself is great value for money and seems to be well made. Assembly wasn't difficult, though not made easier for non-linguists that the instruction booklet is all in French. The machine was fairly difficult to start the first time, but after pouring some petrol directly into the carb, it did start. Then it wouldn't run. This proved to be a carburettor problem.
People should note the carb is set up for sea-level, and if you're significantly above sea-level, it will need adjusting. Once that was solved though, it ran beautifully. I used it to cut down a tree approx 35 cm in diameter then cut it into logs, which it did not bother. The machine isn't too heavy, and handles well, though you do need VERY strong arms and wrists to start it, the pull-start is really stiff (hence 4 stars for ease of use).
Overall, great value for money.