Customer Reviews 1 item(s)
- Almost Right and Good Customer Service.
Almost Right and Good Customer Service. Having used this machine on a number of occasions I am able to give this review.
Following assembly, I tried many times to start the machine without success. It didn't help that the instruction manual was entirely in French. MowDirect were quick to react and arranged collection, repair and delivery back to me (though I never did get an English version of the manual.
Pros - powerful and easy to use. Economical on fuel. Good customer service.
Cons - The plastic chippings bin has the male fitting for the engine safety interlock attached but the bin is too flimsy and the interlock fiddly to engage. This should be a natural "push" of the bin on its runners but in practice, it is too fiddly. On the second use, a short piece of branch approx 9mm in diameter exited the bin through the side showing how flimsy the plastic is. There were quite a number of pieces of wood of small diameter that bypassed the cutter.
The machine discharges chippings at the far end of the bin and this quickly builds up causing safety cut out of the engine, though the bin remains only half full when the chippings are levelled out.
Overall - you get what you pay for and it's almost right. This machine is OK for occasional domestic use but there are a number of design flaws that make its use unnecessarily fiddly and frustrating.