It Didn't Look Good
It wouldn't start. So I took the liberty of getting back in touch with MowDirect. I first spoke to a assistant and they said they would send me another same model chainsaw the next day and have this one ready for dispatch. I did this then I took a phone call from Mark who asked me questions about it and it seemed that I had the oil/petrol mixture wrong. After sorting it all out i.e. putting it back together and doing what Mark had said it still did not start.
I was informed I should take it to a repair dealer, which I did and it seemed the spark plug was faulty. Replaced spark plug at a cost, that was redeemed by MowDirect (fantastic)
It works great and it will do the job it was meant to do. I will buy products from MowDirect again as they are a joy to deal with. Thank You, Mark and all the staff.