Bought this for my newly extended half-acre garden. Not had a ride-on previously. Pre and after sales service very good. Delivery prompt, albeit weight restriction on my access was advised but ignored by delivery company, resulting in a slightly remote drop off. Comes shrink wrapped on a large pallet with no assistance or instruction on de palletising - I had to nail on a couple of planks to the pallet to form a slow ramp. Pallet then needs to be disposed of, and is large so needs cut up.
The machine is straightforward to use, but read the instructions carefully since some settings won't allow it to start. Cuts well and closely. Drives comfortably, with some engine noise which increases when cutting deck is engaged. Some rattling from the casings. Collector works well and is easy to use. Brake is very sudden, particularly when reversing -maybe I'll get used to it.
All in all I am very happy with my purchase and can recommend MowDirect and this ride on, which came with a free trailer, separately reviewed.