Excellent Product, Couriers Less Good
For the price, the machine appears to be sturdy and well built and copes extremely well with rough pasture, nettles and long grass, which is what it was bought for. It has impressed friends who have similar issues! Be aware though it is powerful and can cause small stones etc to fly out.
We were grateful for the addition of engine oil and spare lengths of strimmer cord. Very thoughtful marketing. If the after-sales are as good I would certainly recommend this company.
I was less impressed with the couriers TNT. MowDirect advised me to expect delivery in 1-2 days. In fact, it was five. Having finally phoned for a code from the suppliers, I found there was little information on TNT website about delivery time - just before 6 pm, necessitating waiting in all day. It came at 5.50. The driver was very courteous. He recorded that the box was badly damaged and waited for me to check that the machine was OK.