This year we will be dispatching your orders through to 1pm on Thursday 22nd December.
If buying Christmas presents we strongly recommend you try to order before this date to allow for any delays. Certain products may have an earlier cut-off point dependent on delivery times and suppliers opening times. If in any doubt, please phone us on 0845 4588 905 or email [email protected] prior to ordering to avoid disappointment.
All products purchased during December will benefit from our Extended Returns Period. We will let you send any unwanted gifts back to us up until January 15th 2012. (Check our Returns Policy for full details.)
We appreciate some of our gifts are bulky items and you may want to take extra steps to avoid ruining the surprise for someone. If you need your item on a specific day or to have it shipped to a neighbour’s address, please give our Customer Service Team a call on 0845 4588 905 to see how they can help.
Please Note: Our office will close at 5pm on Thursday 22nd December and re-open again at 9am on Tuesday 3rd January. You can continue to place orders online in the normal way during this period and we will process them immediately upon our return in the New Year.
If you wish to return a gift following the big day, simply email [email protected] and your request will be dealt with promptly upon our return in the New Year.